Privacy Policy

Mundo International Logistics B.V.

At Mundo International Logistics B.V. (“Mundo International Logistics”, “we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share and protect personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Company Information

Mundo International Logistics B.V.
Albert Einsteinstraat 12A
3261 LP Oud-Beijerland
The Netherlands

Chamber of Commerce: 52108856
VAT number: NL850302882B01
EORI number: NL850302882

T: +31 (0)186 622252
E: dataprotection@mundo-int.com
W: www.mundo-int.com

For all privacy-related questions, requests or concerns, please contact us via the details above.

2. What Personal Data We Collect

To provide our logistics and freight forwarding services, we may collect and process the following personal data:

Name and company name
Business address
Telephone number
Email address
Shipping and consignee information
Customs and transport documentation
Payment and banking information
VAT and EORI numbers
Proof of identity where legally required
Communication history
Website usage data and IP addresses
Marketing preferences

We only collect personal data that is necessary for our business operations and services.

3. How We Use Your Personal Data

We process personal data for the following purposes:

Providing freight forwarding and logistics services
Managing shipments and customs formalities
Preparing quotations and contracts
Customer service and communication
Processing invoices and payments
Improving our website and services
Complying with legal obligations
Marketing and newsletters (only where permitted)

We process personal data based on:

Contractual necessity
Legal obligations
Legitimate business interests
Consent (where required)

4. Sharing Personal Data

To perform our services, we may share personal data with:

Shipping lines
Airlines
Trucking companies
Customs authorities
Warehouses and terminals
International freight partners and agents
IT and software providers
Financial institutions and payment providers

Some of these parties may be located outside the European Economic Area (EEA). Where required, we ensure appropriate safeguards are in place to protect personal data.

We never sell personal data to third parties.

5. International Data Transfers

As an international logistics provider, data may be transferred outside the EEA when necessary to execute transport, customs clearance or related logistics services.

Where personal data is transferred internationally, Mundo International Logistics ensures that appropriate contractual and technical safeguards are implemented in accordance with GDPR requirements.

6. Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected, including legal, tax and administrative obligations.

Typical retention periods include:

Financial administration: 7 years
Customer and shipment records: as required by applicable transport and customs legislation
Contact requests: up to 24 months
Newsletter subscriptions: until unsubscribed

7. Security Measures

Mundo International Logistics takes appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure or alteration.

These measures include:

Secure servers and networks
SSL/TLS encrypted website connections
Access restrictions
Password protection
Firewall and antivirus protection
Secure data storage systems

Although we take reasonable precautions, no online transmission can be guaranteed to be completely secure.

8. Cookies

Our website uses cookies and similar technologies to improve user experience, analyse website traffic and support marketing activities.

Cookies may include:

Necessary cookies
Preference cookies
Analytics cookies
Marketing cookies

Where legally required, we request consent before placing non-essential cookies.

You can manage or withdraw your cookie preferences at any time through our cookie banner or browser settings.

9. Google Analytics and Tracking Technologies

We use Google Analytics 4 (GA4) and similar technologies to analyse website usage and improve our services.

These services may collect:

IP addresses
Device information
Browser information
Website interactions
Geographic location data

Where applicable, IP anonymisation and privacy settings are enabled.

For more information about Google’s privacy practices, please visit:

https://policies.google.com/privacy

10. Social Media

Our website may contain links to social media platforms such as LinkedIn, Facebook, Instagram and others.

When you interact with these platforms, their own privacy policies apply. Mundo International Logistics is not responsible for the privacy practices of third-party social media providers.

11. Your Rights Under GDPR

Under GDPR, you have the following rights:

Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Right to withdraw consent
Right to lodge a complaint with a supervisory authority

Requests can be submitted via:

dataprotection@mundo-int.com

We will respond within the legally required timeframe.

12. Complaints

If you believe your personal data is being processed unlawfully, you have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

https://autoriteitpersoonsgegevens.nl